Today, most facility managers make decisions based on recalling past decisions over a period of time. But as we all know, human memory degrades over time and is not the most reliable. This can lead to poor decisions, increased costs, delayed results, and reduced quality of CAPEX & OPEX budgets.
Maturity Models assess Project Management capabilities to achieve excellence in project development. Although there is scarce documentation on this in Spain, our study proposes a realistic and practical maturity model.
Reflection on human error is crucial. The goal is to integrate human limits and capabilities into technical systems to achieve operational reliability and prevent failures.
Facility Management: an integrated approach to keeping infrastructure aligned with strategic objectives. Performance measurement with key KPIs for long-term savings. Comparative study of technical and economic indicators in Facility Management projects.
