Perception of digital transformation maturity levels in organizations

Introduction

Digital transformation is a broad topic that requires competence in strategy and vision, people, culture, processes, technology, and capabilities.

While there are perennial capabilities and skills required for business success (for example, investment, leadership, culture, change management, and governance), digital transformation requires new capabilities that organizations need to acquire and develop. These include capabilities related to disruptive technology enablers, architectures and business models, digital service mastery, and innovation.